Customer Reviews

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Reviews 2018-04-06T22:00:41+00:00

Excellent hotels and service
I was really surprised by how organised Hajj was this year, I had heard lots of stories that the organisation can be a let down at times but this was not the case, from the moment we arrived at the airport in Jeddah until we had arrived back to London there was at least three group leader with us and telling us what to expect.

The hotels were simply amazing and they were real 5* star hotels. The hotel in Makkah was about 10 minutes walk away, a little bit further than I expected but it was a straight road to the Haram Sharieff.

Maddinah was opposite Haram and the service and buffet were amazing!

I would definitely recommend this operator!

Jazak Allahu Khairan for an amazing experience

Very Good Hajj MashaAllah, went with my elderly mother, and the service they provided was of a very high quality, the group was like a big family and every body was given really good treatment and all the islamic advice step by step was also given making it a very easy Hajj trip. Would recomend to all my friends and family

Asalaamolaikum, this company is not a “commercial” enterprise like most companies thse days, they have a family atmosphere and utilise thier contacts they have made over the years.
Thier service is truly outstanding and commendable, they are definately reccomended, they make each and every person feel part of the group and explain every process according to the quran and sunnah, they give special care to the elderly and one’s with special need and plan well in advance and not let things to the last minute.

Asalaamolaikum, this company is not a “commercial” enterprise like most companies thse days, they have a family atmosphere and utilise thier contacts they have made over the years.
Thier service is truly outstanding and commendable, they are definately reccomended, they make each and every person feel part of the group and explain every process according to the quran and sunnah, they give special care to the elderly and one’s with special need and plan well in advance and not let things to the last minute.

Good Hajj experience 
I went with this company to Hajj in 2015. Overall it was a good experience and I would recommend to others however, I would give them some words of advice. First good points: The group was not too large and had a good family feel to it, everybody accounted for on the journey to Jeddah and stop-over at Cairo was pleasant and we were able to have showers and make our intentions there with ease and comfort. Makkah hotel was lovely, food and service were great. It was a 5 minute walk from the Masjid al-Ḥarām but it felt difficult walking a little uphill. I would certainly recommend the services at Makkah. After the Umrah, we had some talks given in the evenings in preparation for Hajj. We were well advised on what to expect and all questions answered fully alhamdulilah, the group leaders were very supportive and patient. Bad points include the fact that our stay in Medinah was promised to be 6 days but was only 5 days. It was very disappointing that we were told this information whilst in Makkah as they said that the month of Zul Hijjah had started one day later. Hotel in Medinah was across the road from the Masjid Al-Nabawi. We had to wait at least 2 hours before we could go into our rooms despite the fact that we should have been in Medinah a day earlier so why our rooms were occupied is strange. Also we were asked to leave our room 2 hours before we had to leave for the airport which made us very tired because we did not have the luxury of having a lie down in our rooms before our night flight.
The journey back to London was not comfortable as it was difficult to even find a chair to sit on as everybody was asleep across 2/3 chairs.
Like I said initially, if you have some resilience and awareness that most operators do not fulfil 100% of their promises then I would advise this tour operator as they are good and hotels are very good quality as are the group leaders, however, expect that the script will be re-written slightly as you go. This was my first time for Hajj and overall I would go with them again inshaAllah.

Easter Umrah 2017 lovely trip
Me and my wife really enjoy our easter umrah trip with this group we had double room in makkah and maddinah as promised hotels where as they said and group leader was with us every day.

Alhamdulilah we had lovely time and recommending to everybody

Would recommend, minor tweaking though to make it perfect